Tag Archives: testimonials

Read some of our Customer Testimonials…

11th Nov 2013

a great big thanks tom

Hi Tom a great big thanks to you and your team for taking care of Lou Lou + Lexie + bella while we were away sunning ourselves for two weeks. Peace of mind is everything when away and have to board our pets. I have no worries now when we go away again. You are all top professionals and cant thank you all enough.Elmtree will go from strengh to strengh i am certain about that , if only by word of mouth between pet lovers. Once again thanks fron 3 happy dogs and all our family.

Alan Pinkney and crew 

3rd Sep 2013

The Best Kennels in the World!

My much loved pet cat Jake, has been staying at Elmtree for many years.  I am always consistently satisfied by the friendliness, kindness and expertise of the staff.  Jake is clearly relaxed from the moment he arrives, and receives five star treatment.

Thank you to everyone at Elmtree,  I whole heartedly reccomend these outstanding kennels.

by TRICIA LEVENE, MIDDLESEX

Absolutely the BEST boarding experience(s) ever!

We have had nothing but extremely positive experiences with Elmtree. I have never had a dog before, and as we have always (until recently) lived near family that could look after our dog, I had VERY high expectations for what I needed from a boarding kennel for my little 4-legged princess. Elmtree has gone above and beyond my expectations every single time. We’ve brought our dog to come and stay at Elmtree on at least five different occasions now; sometimes for just a couple days, and others for up to two weeks. The first time Maddie was a bit apprehensive, but that was the only time she ever showed an ounce of hesitation. Every time there after, her ears perk up on our long walk up the lane leading to Elmtree, and the second we enter… she’s bouncing up and down greeting each employee never looking back to say goodbye. Even better yet, it really seems like each and every employee really cares for all of the animals. As soon as we walk in, everyone knows Maddie’s name, and everyone is greeting her with the same enthusiasm that she is showing them. Upon returning to pick her back up, she always comes walking out from the back with her head held high, her tail wagging, and obviously very happy – and this is before she sees that we’ve returned to collect her! Her every need is very obviously met. We even joke that she seems to gain more muscle every time we take her, as she clearly gets great exercise. We’ve also used Elmtree’s pet delivery service – they are always on time and very courteous. I couldn’t say more positive things about Elmtree as a whole – an overall fantastic and EXCELLENT service. Thank you!

by Lisa Littel, London

You can read more reviews of Elmtree Pet Hotel by clicking here.