Tag Archives: london

Review from Shara’s owner

I am writing to thank you for looking after Shara over Christmas and New Year, (although I personally find it difficult to leave her in kennels as i miss her so much) Shara  on the other hand really looks forward to coming for a rest. She has stayed 6 times to date with 2 more holidays booked. This time her driver arrived I could hardly hold on to her lead as she ran and jumped in the back and sat ready to go with a smile, she came back to us soft and shiny and smelling like she had just left a beauty spa, I am so happy to have found such a great holiday home for her.

Kindest regards Celine and “Shara”

Read some of our Customer Testimonials…

11th Nov 2013

a great big thanks tom

Hi Tom a great big thanks to you and your team for taking care of Lou Lou + Lexie + bella while we were away sunning ourselves for two weeks. Peace of mind is everything when away and have to board our pets. I have no worries now when we go away again. You are all top professionals and cant thank you all enough.Elmtree will go from strengh to strengh i am certain about that , if only by word of mouth between pet lovers. Once again thanks fron 3 happy dogs and all our family.

Alan Pinkney and crew 

3rd Sep 2013

The Best Kennels in the World!

My much loved pet cat Jake, has been staying at Elmtree for many years.  I am always consistently satisfied by the friendliness, kindness and expertise of the staff.  Jake is clearly relaxed from the moment he arrives, and receives five star treatment.

Thank you to everyone at Elmtree,  I whole heartedly reccomend these outstanding kennels.

by TRICIA LEVENE, MIDDLESEX

Absolutely the BEST boarding experience(s) ever!

We have had nothing but extremely positive experiences with Elmtree. I have never had a dog before, and as we have always (until recently) lived near family that could look after our dog, I had VERY high expectations for what I needed from a boarding kennel for my little 4-legged princess. Elmtree has gone above and beyond my expectations every single time. We’ve brought our dog to come and stay at Elmtree on at least five different occasions now; sometimes for just a couple days, and others for up to two weeks. The first time Maddie was a bit apprehensive, but that was the only time she ever showed an ounce of hesitation. Every time there after, her ears perk up on our long walk up the lane leading to Elmtree, and the second we enter… she’s bouncing up and down greeting each employee never looking back to say goodbye. Even better yet, it really seems like each and every employee really cares for all of the animals. As soon as we walk in, everyone knows Maddie’s name, and everyone is greeting her with the same enthusiasm that she is showing them. Upon returning to pick her back up, she always comes walking out from the back with her head held high, her tail wagging, and obviously very happy – and this is before she sees that we’ve returned to collect her! Her every need is very obviously met. We even joke that she seems to gain more muscle every time we take her, as she clearly gets great exercise. We’ve also used Elmtree’s pet delivery service – they are always on time and very courteous. I couldn’t say more positive things about Elmtree as a whole – an overall fantastic and EXCELLENT service. Thank you!

by Lisa Littel, London

You can read more reviews of Elmtree Pet Hotel by clicking here.

Exciting News from the Manager!

Over the last few months we have eagerly been waiting to receive some exciting news from The London Borough of Broxbourne Council.  Finally yesterday we had our planning permission through for our new site in Theobald’s Park Estate and works will start next month to build a fantastic new luxury boarding facility that will continue to offer the best boarding services in the UK.

Initially the new site will just be an overflow for our current site based in Hilly Fields Country Park, it will consist of 30 luxury kennel suites and a beautiful Crufts like training centre. The site in Burnt Farm Ride was originally a kennels and cattery owned by Bill Meredith who was well known as the game keeper for the estate and its shoot. His partner Bobbie ran the kennel & cattery business for many years and built up a thriving business that is still talked about to this day for proving some of the best boarding facilities of its time. There are currently 26 kennel / cattery and storage buildings but these will all be knocked down to make way for our 2 new buildings. The large site of 9½ acres has its own 4 acres of beautiful woodland and this will be transformed into a fully enclosed woodland exercise facility, with paths for the dogs to run and play in a natural but safe environment.

The interior kennel design has not yet been finalised but the kennel suites will definitely be of a luxurious design. The outdoor exercise facilities will be exciting and mentally stimulating, filled with agility equipment, swimming pools and grass land as well as our exclusive woodland area. The site will have accommodation for up to 8 members of staff who will provide care throughout the day and into the night. I have now personally moved house to our new site to oversee the works, fortunately the new site is only about a 4 minute drive away from our site in Hilly Fields.

We plan to have our new site open in approximately 1 year and I will keep you all updated on an open day. Watch this space for more updates on our new site.

Thomas Pipkin

Manager

Elmtree Pet Hotel – Review from Anna Carr

We left our three cats at Elm Tree for a week last week. We usually have them looked after at home so this was a new experience for them (and us), and we were absolutely delighted by how happy, healthy and relaxed they were when we picked them up. One of our cats is an ageing, insulin-dependent diabetic and it is incredibly important to us that he get the best care. The staff at Elm Tree are really brilliant, so caring and affectionate with the animals as well as being super-professional & efficient. It is also incredibly clean – I’ve never been somewhere with so many animals in one place that smells so fresh! They do such a fantastic job & are clearly devoted to the animals. I have already spread the word on Facebook and will tell anyone who ever asks that Elm Tree is the perfect place to take care of your loved pet when you’re not around to do it yourself.

Read more here…

Boarding Cattery

Welcome to Elmtree Luxury Pet Hotel, a modern and very unique concept in animal boarding.

Here at Elmtree we provide luxury pet boarding for dogs, cats and small animals. Our facilities have been created to offer unrivalled comfort and the highest possible standards in animal care.

Situated in Hilly Fields Country Park, Enfield (London) we are considered one of the most prestigious pet hotels in the UK.

We proudly call it a pet hotel as with such beautiful grounds, suites and leisure facilities such as a gym and grooming spa together with a highly trained team, the comparison is clear to see.

So when you book your pet, our guest, into Elmtree you can be confident they are going to have as good a time as you because they are on holiday too!

Read more about Elmtree’s Cattery here…